Trade shows and conferences serve as valuable platforms to engage with potential prospects, but the real challenge lies in effectively nurturing those connections after the event. Too often, a pile of business cards is left on the desk and promptly forgotten after some thin attempts at one to one outreach.
For all but your hottest leads, marketing automation offers a powerful solution, enabling businesses to streamline and personalise their communication efforts with trade show prospects. In this blog post, we will explore how to leverage marketing automation to nurture individuals you have engaged with at a trade show or conference, ensuring consistent and targeted engagement for optimal results.
Prompt Follow Up
Timely follow-up of your best leads is vital when it comes to nurturing prospects. Send personalised emails or make phone calls within a week of the event, expressing your gratitude for their time and highlighting the key points discussed during the interaction. Include any promised materials or resources, such as white papers, case studies, or product samples. This proactive approach demonstrates your commitment and keeps the conversation going.
Segment for Personalised Outreach
Segmentation is the cornerstone of successful post-event marketing. Divide your trade show prospects into distinct segments based on criteria such as industry, interests, or pain points discussed during the event. By grouping prospects with similar characteristics, you can deliver highly relevant and personalised content, enhancing the chances of engagement and conversion.
Personalisation is key to nurturing prospects effectively and ensuring that your efforts are focused on the best leads. As you continue the conversation, gather more information about their requirements, preferences, and pain points. Use this knowledge to personalise your communication further, ensuring that each interaction feels tailored and relevant. Personal touches, such as mentioning specific conversations or shared interests from the event, go a long way in fostering a sense of connection and trust.
Tailored Content for Personalised Experiences
To maintain interest and engagement, provide prospects with valuable content tailored to their specific needs and challenges. Develop a content strategy that includes blog posts, articles, videos, or webinars addressing the pain points discussed during the event. By offering relevant and insightful information, you position yourself as an industry expert and maintain top-of-mind awareness, increasing the chances of conversion.
Leverage marketing automation to deliver dynamic content experiences. Use prospect data and behaviours to customise web pages, landing pages, or email content in real-time. Showcasing tailored content based on prospect preferences or interactions increases engagement and drives conversion. By delivering personalised experiences, you demonstrate your attentiveness and understanding of their specific needs.
Develop event-specific workflows that cater specifically to trade show or conference prospects. Send a series of emails designed to nurture the relationship, share additional resources, or highlight relevant case studies. Include event-specific offers or incentives to incentivise engagement and further strengthen the connection. These workflows demonstrate your commitment to the individuals you met and create a seamless post-event experience.
Ideally, you should create automated email workflows tailored to different prospect segments prior to the event. Craft a series of nurturing emails that provide valuable content, address pain points, and offer solutions. Schedule these emails to be sent at strategic intervals, nurturing prospects over time and keeping your brand at the forefront of their minds. And of course, personalise these emails using dynamic fields like first name or specific event details to enhance engagement and relevance.
Engage on Social Media
Social media platforms provide an excellent opportunity to stay connected and engaged with prospects. Connect with them on professional networks like LinkedIn and follow their profiles. Monitor prospects’ social media activities and engage with their content, demonstrating ongoing interest and fostering a sense of community and earning their trust. Additionally, share valuable industry insights or updates through your own social media channels, showcasing your expertise and further reinforcing your relationship with prospects.
Nurturing prospects after a trade show or conference is a critical step towards building lasting connections and converting leads into loyal customers. Having a clear strategy shared between sales and marketing ensures you will get the best bang for buck on your attendence.
By implementing strategies, such as prompt follow-up, tailored content, personalised communication, and offering exclusive benefits, you can effectively nurture your prospects and increase your chances of success. Remember, it’s the relationships you build and maintain that will propel your business forward in the long run.